Welcome to LuminarkBD. By using our website and purchasing our services, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
1. Acceptance of Terms
By accessing or using our website and services, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.
2. Our Services
We provide professional digital marketing services, including but not limited to:
- Facebook Page Full Setup
- Facebook Ads Management
- Business Page Optimization
- Facebook Marketing Consultation
- Related Digital Marketing Services
3. Client Responsibilities
To complete your project successfully, you agree to:
- Provide accurate and complete information.
- Share the necessary access (such as Facebook Page, Business Manager, or Ad Account) when required.
- Respond promptly to requests for information or approval.
- Ensure that your business complies with Meta’s advertising policies.
4. Payments
- Payment must be completed according to the agreed terms before work begins, unless otherwise agreed.
- Service fees do not include Facebook advertising costs. Any advertising budget is paid directly to Meta by the client.
- All prices are subject to change without prior notice.
5. Delivery Time
We aim to deliver services within the estimated timeframe. However, delivery may be delayed due to:
- Missing client information
- Delayed approval
- Technical issues
- Facebook or Meta platform restrictions
6. Revisions
Reasonable revisions related to the original order are provided. Additional work beyond the agreed scope may require an extra charge.
7. Refund Policy
Refund eligibility is determined according to our Refund Policy. Services that have already been delivered or completed are generally non-refundable.
8. No Guaranteed Results
While we apply industry best practices, we cannot guarantee:
- Specific sales
- Number of leads
- Page growth
- Advertising performance
- Approval of Facebook Ads
Results may vary depending on your business, competition, audience, budget, and Meta’s platform policies.
9. Account Access & Security
Clients remain the owners of their Facebook Pages and Business Accounts. We recommend enabling two-factor authentication and maintaining strong account security.
10. Intellectual Property
Any content, graphics, or materials created by us become the client’s property after full payment, unless otherwise agreed.
11. Limitation of Liability
LuminarkBD shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our services.
12. Privacy
Your personal information will be handled according to our Privacy Policy. We do not sell or share your confidential information with third parties without your consent, except where required by law.
13. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time. Updated versions will be posted on this page.
14. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us through the contact information provided on our website.